Terms & Conditions

1. Detailed description of goods and/or services

Cozan Consulting is a business in the information technology industry that provides professional IT and IT infrastructure services.

2. Return and Refunds policy

Refunds are processed within two business days and confirmed by way of email.

3. Customer Privacy policy

Cozan Consulting shall take all reasonable steps to protect the personal information of our clients. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

4. Payment options accepted

Payment may be made via Debit Order, Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Cozan Consulting bank account. For more information please see online payments.

5. Card acquiring and security

Card transactions will be acquired for Cozan Consulting via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

6. Customer details separate from card details

Customer details will be stored (in encrypted form) by Cozan Consulting separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

7. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

8. Responsibility

Cozan Consulting takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods & services.

9. Country of domicile

This website is governed by the laws of South Africa and Cozan Consulting chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO BOX 15055, Panorama, Cape Town, 7506.

10. Variation

Cozan Consulting may, in its sole discretion, change this agreement or any part thereof at any time without notice.

11. Company information

This website is run by Cozan Consulting cc - a South African closed corporation with registration number CK94/17294/23. Cozan Consulting is a VAT registered business: VAT Reg no: 4070144037.

12. Cozan Consulting contact details