Insights
Practical tips, product news and updates from the cozan team.
Google Workspace Studio: the AI automation tool you already pay for
Google Workspace Studio is already in your Workspace plan. Automate email, meetings and admin with AI in plain English, no code needed. Here's how to start.
Read article
Gemini in Google Workspace: what it does for every role in your business
Gemini is built into the Gmail, Docs, Sheets and Meet your team already uses. How each team uses it, and why it costs less than a separate AI tool.
Read article
guttermachine.co.za: the contact form that quietly stopped working
A WordPress update quietly broke the only form on a one-page sales site. We rebuilt it to load almost instantly, never lose an enquiry and need no upkeep.
Read article
Archived users: keep the data, stop paying full price
When someone leaves, you don't have to choose between deleting their mailbox and paying for a full licence. Here's how archived users work in Google Workspace.
Read article
Google Workspace migrations without the downtime
How we move businesses from Microsoft 365, Exchange and shared hosting to Google Workspace with zero downtime and zero data loss.
Read article
Mix Google Workspace plans on one domain to cut licence costs
Give managers Business Standard and everyone else Business Starter on the same domain. How mixing Google Workspace plans works, what it saves and what it needs.
Read article
cozan is now a Cloudflare partner
cozan is a Cloudflare Agency Partner. What that means for your business: your domain in safe hands, a website that stays up and nobody sending email as you.
Read article
New client billing dashboard now live
Download invoices, check your balance and see your services in the new cozan billing dashboard. Sign in with your Google or Microsoft account.
Read article
AI-powered productivity and updated pricing for 2025
Gemini AI features are coming to your Google Workspace subscription, and Google's new pricing takes effect on 1 March 2025. Here are the updated prices.
Read article
Gemini AI is now included in Google Workspace subscriptions
Gemini AI now comes with every Google Workspace Business plan. What it does for your team, and where to learn how to use it.
Read article
Is Google Workspace or Microsoft 365 better?
An honest comparison of Google Workspace and Microsoft 365, looking beyond features and price at how each one shapes the way your team works.
Read article
Email signature management
One signature template for the whole company, kept up to date for you. How centrally managed email signatures work in Google Workspace, and how we set them up.
Read article
Collaborate on an email in Docs
Draft an email together as a team, directly in Google Docs, with the email draft building block. Then send it straight to Gmail.
Read article
Introducing the new integrated Gmail
The new Gmail layout brings Mail, Chat, Spaces and Meet into one window, so you can stay on top of what's important without switching tabs.
Read article
Google Workspace users, groups and aliases
Users, aliases or groups? The difference between them, when to use each and what they cost, so you only pay for the licences you need in Google Workspace.
Read article
Customise your background in Google Meet
Google Meet lets you blur or replace your background on video calls. Here's how, and why it's worth turning on to keep your home private on work calls.
Read article
Get started with Google Workspace
Three quick steps to get started with Google Workspace: create a Chrome profile, set up your Gmail signature and sync your mobile devices.
Read article
Gmail collaborative inbox
Use a Google Group as a collaborative inbox to share, assign and track email for your service desk, sales team or projects in Google Workspace.
Read article
How to use Gmail templates
Stop retyping the same emails. Gmail templates let you save frequently used responses, reuse them in a click and even send them automatically with filters.
Read article
Secure your account with 2-step verification
Two-step sign-in stops someone with a stolen password getting into your account. Here's how your team and your administrator turn it on in Google Workspace.
Read article
Improve email security on your domain
Stop criminals sending fake invoices from your domain. How SPF, DKIM and DMARC protect your clients and staff from email impersonation, in plain language.
Read article
How to hire an SEO specialist
What Google says you should expect from an SEO specialist, plus four tips for choosing one that's the right fit for your business.
Read article
Protect your business against phishing
Four steps against phishing: two-step sign-in, stopping fake email from your domain, reporting suspicious messages and a security check of your Workspace.
Read article
Create a professional content strategy
People only pay attention to content that matters to them. A step-by-step guide to understanding your audience, then creating, delivering and managing content.
Read article
Prospect management
A practical guide to prospect management: the tools, terms, performance standards and step-by-step procedure that turn enquiries into customers.
Read article