Insights
Practical tips, product news and updates from the cozan team.

Gemini in Google Workspace: what it does for every role in your business
Gemini is built into the Gmail, Docs, Sheets and Meet your team already uses. How each team uses it, and why it costs less than a separate AI tool.
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guttermachine.co.za: the contact form that quietly stopped working
A WordPress update quietly broke the only form on a one-page sales site. We rebuilt it to load almost instantly, never lose an enquiry and need no upkeep.
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Archived users: keep the data, stop paying full price
When someone leaves, you don't have to choose between deleting their mailbox and paying for a full licence. Here's how archived users work in Google Workspace.
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Google Workspace migrations without the downtime
How we move businesses from Microsoft 365, Exchange and shared hosting to Google Workspace with zero downtime and zero data loss.
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Mix Google Workspace plans on one domain to cut licence costs
Give managers Business Standard and everyone else Business Starter on the same domain. How mixing Google Workspace plans works, what it saves and what it needs.
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cozan is now a Cloudflare partner
cozan is a Cloudflare Agency Partner. What that means for your business: your domain in safe hands, a website that stays up and nobody sending email as you.
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New client billing dashboard now live
Download invoices, check your balance and see your services in the new cozan billing dashboard. Sign in with your Google or Microsoft account.
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AI-powered productivity and updated pricing for 2025
Gemini AI features are coming to your Google Workspace subscription, and Google's new pricing takes effect on 1 March 2025. Here are the updated prices.
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Gemini AI is now included in Google Workspace subscriptions
Gemini AI now comes included with Google Workspace subscriptions. Here's what it can do for your team, plus resources to help you get started.
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Is Google Workspace or Microsoft 365 better?
An honest comparison of Google Workspace and Microsoft 365, looking beyond features and price at how each one shapes the way your team works.
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Email signature management
Centrally managed email signatures keep your brand consistent and turn every email into a chance to drive traffic. Here's how it works in Google Workspace.
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Collaborate on an email in Docs
Draft an email together as a team, directly in Google Docs, with the email draft building block. Then send it straight to Gmail.
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Introducing the new integrated Gmail
The new Gmail layout brings Mail, Chat, Spaces and Meet into one window, so you can stay on top of what's important without switching tabs.
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Google Workspace users, groups and aliases
Users, aliases or groups? Learn the difference, when to use each and what they cost, so you can set up your Google Workspace environment the right way.
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Customise your background in Google Meet
Google Meet lets you blur or replace your background on video calls. Here's why it's worth turning on to keep your home life private on work calls.
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Get started with Google Workspace
Three quick steps to get started with Google Workspace: create a Chrome profile, set up your Gmail signature and sync your mobile devices.
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Gmail collaborative inbox
Use a Google Group as a collaborative inbox to share, assign and track email for your service desk, sales team or projects in Google Workspace.
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How to use Gmail templates
Stop retyping the same emails. Gmail templates let you save frequently used responses, reuse them in a click and even send them automatically with filters.
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Secure your account with 2-step verification
Turning on 2-step verification is the most important thing you can do to protect your business. Here's how users and admins can enable it in Google Workspace.
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Improve email security on your domain
Stop criminals sending fake invoices from your domain. How SPF, DKIM and DMARC protect your clients and staff from email impersonation, in plain language.
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How to hire an SEO specialist
What Google says you should expect from an SEO specialist, plus four tips for choosing one that's the right fit for your business.
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Protect your business against phishing
Four practical steps against phishing: two-step sign-in, stopping fake email from your domain, reporting suspicious messages and a security check.
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Create a professional content strategy
People only pay attention to content that matters to them. A step-by-step guide to understanding your audience, then creating, delivering and managing content.
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Prospect management
A practical guide to prospect management: the tools, terms, performance standards and step-by-step procedure that turn enquiries into customers.
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